Read tsumo's accessibility statement, current support options, design goals, and reporting path for barriers that affect Mahjong play or learning content.
We are working toward WCAG 2.2 AA accessibility for our website and gameplay interfaces.
Our objective is to provide an inclusive experience aligned with WCAG 2.2 Level AA across key user journeys such as navigation, authentication, and gameplay. We use WCAG 2.2 AA as our product baseline for design, development, and testing.
The Service is partially conformant with WCAG 2.2 AA. Partially conformant means that some parts of the website or gameplay interface may not fully conform yet. We do not present this statement as a guarantee of compliance with any specific law; it documents our current product target and support process.
We assess accessibility through code review, keyboard checks, responsive layout review, automated accessibility checks where available, and manual review of key journeys such as learning pages, legal pages, authentication, puzzles, and game controls.
We use semantic HTML, keyboard-accessible controls, visible focus states, color contrast checks, and responsive layouts. We continue improving assistive technology compatibility.
We target current versions of major desktop and mobile browsers and common platform assistive technologies. Some older browsers, unsupported browser extensions, or custom input tools may behave differently.
Some advanced game interactions may still require additional labeling, screen reader optimization, alternate input refinement, and clearer announcements for rapidly changing game state. We prioritize fixes based on severity, reach, and user impact.
If you encounter an accessibility barrier, contact support@tsumo.io or use the Contact Us page with the page URL, device, browser, and assistive technology details so we can reproduce and address the issue. We aim to acknowledge accessibility reports within 5 business days and provide a meaningful update or workaround as soon as reasonably possible.
If a feature is not accessible to you, ask for an alternative way to access the same information or support path while we investigate.
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